City of Los Angeles Taxi Services
There are nine franchise taxi operators in the City of Los Angeles who operate more than 2,300 taxis. Be sure before boarding any taxi in the City of Los Angeles that you look for the official City of Los Angeles Taxicab Seal. Taxicabs bearing this seal are insured, have trained drivers, and are regularly inspected by the City of Los Angeles. Any cab without the seal is a bandit cab with no legal authorization to operate in the City.
Report a Taxicab
If you believe a taxicab company or driver has acted inappropriately, please contact us so that we can investigate. To do so, please use the DOT Complaint, Suggestion, and Commendation Response Form.
LADOT regulates taxicab companies, vehicle owners, and drivers. Permission to operate taxicab service in the City of Los Angeles is approved by the Board of Taxicab Commissioners, the City Council, and the Mayor through the granting of a taxi franchise.
LADOT enforces adopted regulations to ensure that vehicles are safe and that service levels are professional. This includes confirming that drivers are licensed and vehicles insured, testing drivers, and performing safety inspections on vehicles. LADOT and the Board of Taxicab Commissioners also establish taxi rates paid by customers.
LADOT investigates alleged wrongdoing by drivers and recommends discipline for action by the Board of Taxicab Commissioners. Sustained wrongdoing can result in revocation of the company’s franchise and/or driver’s permit to operate a taxicab in the city.
LADOT and LAPD also investigate taxicabs operating illegally in the city, frequently referred to as "bandit" taxis.
How to Obtain a Taxicab Driver Permit in the City of Los Angeles
STEP ONE - COMPANY
To obtain a taxicab driver license you must be sponsored by one of LA City's franchised taxicab companies. (Click here for company contact information.) Obtain a two-sided DRIVER/ATTENDANT PERMIT APPLICATION form from your company, which has been signed by an authorized company representative. Click here to download a PDF version of the Taxi Driver/Attendant Permit Application — the application must be two-sided and remember to get an authorized company representative's original signature on the back!
STEP TWO - DMV
Go to the California Department of Motor Vehicles (DMV) and obtain a driving history report (K4) issued within the last 30 days.
STEP THREE - LADOT
Appear before LADOT and present the following:
- Completed DRIVER / ATTENDANT PERMIT APPLICATION form with company representative's original, wet signature.
- Complete, original K4 (DMV driving report) issued within the last 30 days – must state "End" on last page of report
- Payment of non-refundable processing fee of $106.00*
*Different fees apply for (unexpired) renewal ($151) or replacement ($57) permits. Permits may be renewed up to 60 days prior to expiration. All fees are subject to change. Note: your record will be checked for any outstanding parking tickets, which must be resolved prior to the issuance of any driver permit.
DENIED OR REVOKED?
If you are denied a permit or your permit is revoked, you have the right to appeal the decision to the Board of Taxicab Commissioners. You must file your appeal in person within 10 days of the date of denial or revocation.
TO RENEW OR REPLACE A TAXICAB DRIVER PERMIT
In order to obtain a new (expired), renewal (unexpired), or replacement* permit you must present a new application, new K4, and all documents discussed above.
*a police report is required to replace a lost or stolen permit
QUESTIONS? CONTACT LADOT'S PERMITTING OFFICE
For questions about the taxicab driver permitting process, please contact the LADOT Permit Office via e-mail at firstname.lastname@example.org or at (213) 928-9600 during regular counter hours (Monday-Thursday, 9:00 a.m to noon and 1:00 p.m to 3:00 p.m.; closed Fridays and all holidays).
TICKETS, HEARING NOTICES, FINES & PENALTIES
For inquirires regarding tickets, hearing notices, fines, or penalties issued to a Taxicab Driver, contact a Transportation Investigator via e-mail at email@example.com or the Hearing/Impounds Desk at (213) 928-9600 during public counter hours (Monday-Thursday, 10:00 a.m to noon and 1:00 p.m. to 3:00 p.m.).
The TAXICAB RULES booklet contains more information about the rules and regulations governing taxicabs in the City of Los Angeles. Booklets are available at our public counter for $3.00. Click here for a free printable PDF copy.
City of Los Angeles Authorized Taxicab Companies
|United Independent Taxi||(800) 822-8294|
|United Taxi of San Fernando Valley||(800) 290-5600|
|Yellow Cab||(800) 200-1085|
|Bell Cab||(888) 235-5222|
|Beverly Hills Cab Company||(800) 273-6611|
|LA Checker Cab||(800) 300-5007|
|City Cab||(800) 750-4400|
|Independent Taxi||(800) 521-8294|
|United Checker Company||(310) 834-1121|
Los Angeles Taxi and For-Hire Vehicle Study with Executive Summary
To the Los Angeles Taxicab Industry,
The LADOT would like to thank you all for your feedback and participation related to the Taxi and For-Hire Vehicle Study. In an effort to create a fully comprehensive study that incorporates multiple viewpoints, our office is disseminating a draft for your review and comment. Attached here are the Draft For-Hire Vehicle Study as well as a companion Executive Summary which gives an overview of what is inside the larger document. We ask that you please feel free to print copies for your drivers and any other interested parties. You have thirty (30) days from this communication to respond with written comments related to the study.
Please submit all comments by e-mail to Kate Sargent, who is with the consultant team, by 5pm on Thursday September 26, 2019. Her e-mail is firstname.lastname@example.org